Terms of service
Terms of Service
Effective Date: 9TH JUNE 2024
The Terms of Service ("Terms") outline the rules and regulations for using our website and services. By accessing our website or making a purchase, you agree to these Terms.
1. General Information
Business Location: Never Happy New Year operates in Australia and complies with Australian consumer laws.
International Shipping: We ship to most countries, subject to their regulations regarding clothing imports.
Changes to Terms: We reserve the right to modify these Terms at any time. Updates will be posted on this page with the "Effective Date" updated.
2. Eligibility
By using our website, you confirm that you:
Are at least 18 years old or have parental/guardian consent.
Are providing accurate, up-to-date, and complete information when placing an order.
3. Product Information
We strive to provide accurate descriptions, pricing, and images for all products. However:
Slight variations in colour, texture, or design may occur due to screen settings or manufacturing.
Prices are subject to change without notice, but confirmed orders will not be affected.
4. Orders and Payment
4.1 Order Acceptance:
We reserve the right to refuse or cancel any order for reasons such as stock unavailability, payment issues, or suspected fraud.
If an order is canceled, you will be notified promptly, and a refund will be issued if payment was processed.
4.2 Payment Methods:
We accept credit/debit cards, PayPal, Afterpay, Shop pay
Payments must be made in Australian Dollars (AUD).
4.3 Promotions and Discounts:
Promotional codes and discounts cannot be combined unless explicitly stated.
Promotional sign up code doesn't apply to latest releases, only past releases, and is only valid for first order.
Expired codes will not be honoured.
5. Shipping and Delivery
Refer to our Shipping Policy for detailed information on processing times, shipping options, and costs.
International shipments may be subject to customs duties and import taxes, which are the responsibility of the buyer.
We are not responsible for delays caused by customs or local postal services.
6. Returns and Exchanges
Refer to our Refund Policy for details on eligibility and procedures for returns, refunds, and exchanges.
Items must be returned in their original condition, unworn, and with tags attached.
Refunds will be processed to the original payment method after inspection of the returned items.
7. Intellectual Property
All content on our website, including but not limited to text, images, logos, and designs, is the intellectual property of Never Happy New Year.
You may not copy, reproduce, or use any content without prior written consent.
8. Limitations of Liability
To the fullest extent permitted by law:
Never Happy New Year is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability for any claim is limited to the amount you paid for the product or service.
9. User Conduct
By using our website, you agree not to:
Violate any laws or regulations.
Engage in fraudulent activities or impersonation.
Distribute harmful software or engage in activities that disrupt the website’s functionality.
10. Governing Law
These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of our services will be resolved in accordance with Australian laws.
11. Contact Information
If you have any questions or concerns regarding these Terms, please contact us: nhnycontact@gmail.com
By using our website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Thank you for shopping at Never Happy New Year!